Terms & Conditions

By accessing https://www.mintzoro.com or engaging Mintzoro for any services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our website or services.

These Terms apply to all visitors, clients, and others who access or use our services. Mintzoro reserves the right to update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the revised Terms.

Mintzoro provides AI automation, AI agent development, workflow automation, AI marketing, chatbot development, AI-generated UGC video production, and related digital services (“Services”).

The specific scope, deliverables, timelines, and fees for any engagement are set out in a separate Statement of Work (“SOW”) or service agreement agreed upon in writing by both parties. In the event of a conflict between these Terms and a SOW, the SOW shall prevail with respect to the specific engagement.

You agree to:

• Provide accurate, complete, and timely information necessary for us to deliver the Services
• Grant us the access, permissions, and credentials required to perform the agreed work
• Review and approve deliverables within the timeframes specified in the SOW
• Ensure that any content, data, or materials you provide do not infringe any third-party rights
• Use our deliverables only for lawful purposes and in compliance with applicable laws

• Fees are as specified in the SOW or invoice
• Unless otherwise agreed, invoices are due within 14 days of issuance
• We reserve the right to suspend services on overdue accounts
• All fees are exclusive of applicable taxes (VAT, GST, etc.), which are the client’s responsibility
• Retainer fees are non-refundable unless expressly stated in the SOW
• We may charge interest on overdue amounts at the rate of 2% per month

Client-Owned Materials

Any materials, data, branding, or content you provide to us remain your property. You grant us a limited licence to use such materials solely for the purpose of delivering the Services.

Deliverables

Upon full payment of all fees, Mintzoro assigns to you all intellectual property rights in the final deliverables specifically created for you under a SOW, except for our pre-existing tools, frameworks, templates, and proprietary methodologies, which remain our property.

Our Pre-existing IP

All intellectual property in our website, tools, workflows, templates, and methodologies remains the exclusive property of Mintzoro. No licence is granted except as expressly stated herein.

Each party agrees to keep confidential any non-public information received from the other party in connection with the Services (“Confidential Information”). Neither party shall disclose Confidential Information to any third party without prior written consent, except as required by law. This obligation survives termination of any engagement for a period of 3 years.

Mintzoro warrants that the Services will be performed with reasonable skill and care. We do not guarantee specific business outcomes, revenue increases, or performance metrics. AI-generated content and automation systems may require human review and are provided “as is” to the extent permitted by law.

THE SITE AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MINTZORO’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU IN THE THREE MONTHS PRECEDING THE CLAIM.

IN NO EVENT SHALL MINTZORO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

You agree to indemnify, defend, and hold harmless Mintzoro and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of the Services; (b) your breach of these Terms; (c) your content or materials infringing any third-party rights; or (d) your violation of applicable law.

Either party may terminate a service engagement with 30 days’ written notice unless otherwise specified in the SOW. Mintzoro may terminate immediately if you breach these Terms or fail to pay fees when due. Upon termination, you must pay for all Services rendered up to the termination date. Clauses 5 (Intellectual Property), 6 (Confidentiality), 8 (Limitation of Liability), and 9 (Indemnification) survive termination.

You may not use our Services or website to:

• Violate any applicable law or regulation
• Transmit spam, unsolicited communications, or malware
• Infringe the intellectual property rights of any third party
• Engage in deceptive, fraudulent, or misleading practices
• Attempt to gain unauthorised access to our systems or other users’ data
• Generate content that is harmful, abusive, defamatory, or illegal

Our Services may involve integration with third-party platforms and tools (e.g., n8n, Make.com, HubSpot, Meta, Google). Your use of such third-party services is subject to their respective terms and privacy policies. We are not responsible for any third-party services, outages, or changes to their platforms that affect your workflows.

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of England and Wales, unless otherwise agreed in writing.

Before initiating formal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for at least 30 days.

These Terms, together with any applicable SOW, constitute the entire agreement between you and Mintzoro with respect to the subject matter herein and supersede all prior agreements and understandings. If any provision is found to be unenforceable, the remaining provisions will continue in full force.

Questions about these Terms? Contact us:

Mintzoro
Email: [email protected]
Website: https://www.mintzoro.com